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ONLINE INQUIRY

Online Inquiry

We build better value with our customers through open communication.

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    Collection and use of personal information

    1. Purpose of Collection and Use of Personal Information

    SAMSUN JUNGKONG collects and uses personal information to receive online inquiries, provide customer support, and respond to inquiries.

    2. Personal Information Collected

    - Name

    - Contact information

    - Inquiry subject and message

    - Information contained in attachments (if provided)

    3. Method of Collecting Personal Information

    Personal information is collected directly from users through information entered or files uploaded via the online inquiry form on our website.

    4. Retention and Use Period of Personal Information

    In principle, collected personal information will be destroyed without undue delay once the purpose of handling inquiries and providing customer support has been fulfilled. However, if retention is required by applicable laws and regulations, the information may be retained for the period prescribed by such laws and regulations.

    5. Rights and Obligations of Data Subjects and How to Exercise Them

    Data subjects may request access to, correction or deletion of, or suspension of the processing of their personal information. Inquiries regarding personal information may be submitted using the contact information below.

    Phone: 052-917-5500

    Email: samsun-jungkong@daum.net

    6. Right to Refuse Consent to the Collection and Use of Personal Information

    Users have the right to refuse consent to the collection and use of their personal information. However, if consent is not provided, the ability to submit online inquiries may be restricted.